Your digital address
Google Business Profile
Google Maps is your digital address. Most customers search before they walk in. A well-managed profile makes sure what they find brings them through your door.
Amanda Woolley Consulting · Washington, DC
We unlock sustainable growth by making your customer experience so clear and compelling through organic channels that prospects convert faster, stay longer, and become enthusiastic advocates — across the three places that matter most: Google Maps, Instagram, and your website.
How it works
Where we focus
Your digital address
Google Maps is your digital address. Most customers search before they walk in. A well-managed profile makes sure what they find brings them through your door.
Your digital storefront
Instagram is your digital storefront. It’s where customers get a feel for your space, your work, and your personality before they ever walk in.
Your digital foundation
Your website is your digital foundation. It’s where people go to understand what you offer, what it costs, and why you’re the right choice.
Results
Case Study 01
Situation. A massage therapist leasing commercial space in Arlington, Virginia was bringing on new employees and needed to streamline her digital presence — to generate leads, simplify client interactions, remove friction from the customer journey, and better allocate her ad spend.
Action. Amanda developed and implemented a Google Maps and Instagram strategy that mapped each step of the customer journey, making the value proposition and the booking experience clear to prospective clients.
Result. The strategy demonstrated that customers were finding the business through local search rather than paid social, allowing the owner to shift focus from social media ads to her Google Business Profile and quickly fill the schedules of her new employees.
Case Study 02
Situation. An independent hair salon in Rockville, leasing commercial space with several employees, had built a loyal international clientele willing to travel long distances for the owner's styling and coloring. The owner wanted to diversify the mix with more local clients.
Action. Amanda mapped a clear customer journey and communicated it through Google Business Profile and social media, making it easy for local prospects to confidently engage with the business. The owner reinforced the strategy with her own on-message content.
Result. Combined with the owner's personalized follow-up, the approach generated nearly one new five-star Google review per day, lifting her profile on Maps and drawing new local clients. When asked, new clients said they had found her on Google Maps, liked how the business presented itself, and wanted to give her a try.
Case Study 03
Situation. A Georgetown facial spa owner delivered exceptional service and quality but lacked the clear communication needed to raise her visibility in the local market.
Action. Amanda developed a strategy to communicate the spa's value proposition and customer experience through local organic search, Google Business Profile, and social media.
Result. The spa immediately began attracting new organic clients through Instagram, where prospects evaluated the quality of her service before booking — a low-cost, high-efficiency acquisition channel.
What they see determines if they choose you. Let’s make sure they choose you.